By Al Norval Many of you will recognize the name John Toussaint, MD. John is the CEO of the Thedacare Center for Healthcare Value and a fo...

By Pascal Dennis A billion dollar question... There are many root causes, which our blog explores at length. Here's one of the ...

By Al Norval As we look at the House of Lean, we see the roof held up by two pillars – JIT & Jidoka. I’ve written before about Jidoka ...