My blog, "The Illusion of Top-Down Control", generated lively comment!
Several people asked, "Why are some leaders so arrogant as to believe they can manage from a distance, without involving the front line, without getting their hands dirty?"
Here are a few thoughts:
We're seeing a "splitting" in society -- in income, at the very least.
Those fortunate few who are well connected, or whose parents pave the way to business & professional schools, or who are smart & simply work their butts off, are reaping outsized rewards.
Often they live in 'gated' communities, further isolating them.
I'd guess some begin to believe, "I achieved this by myself -- because I'm smart, talented and hard-working!"
Our senseis at Toyota Cambridge had a good countermeasure
Regular butt-kickings on the shop floor! Fair, firm, and (in my case) usually well-deserved.
"Always so difficult with you Pascal-san!"
"You have learned nothing, Pascal-san."
"This is NOT countermeasure!"
Our senseis made us to face up to reality:
- the weaknesses in our management systems,
- the problems we didn't understand well enough to solve, and so on.
When it comes to hubris, we'd be wise to remember Euripides:
"He who the gods would destroy, they first hold high."
Arrogant, out-of-touch leaders degrade their organizations, and ultimately, their society.
Even if you, personally, emerge unscathed, your children and grandchildren will not.