Splendid piece in HBR recently.
Jordan Cohen, a knowledge worker, reflects on his dad's clothing factory, where he learned visual management, standardized work, flow & pull.
He reflects that all the lessons apply in knowledge work.
Reminds me of The Imperial Grill, my dad's joint on Queen Street East in Toronto, where I learned the fundamentals.
The Imperial Grill & crew -- Dad, Mama, Uncles Angie & Louie et al -- live on in my heart & books.
I believe in apprenticeship in all its forms. Coop placements, for example, are a splendid way to teach kids the fundamentals.
(Only a few of us are lucky enough to grow up in a business.)
I used to complain when I was a kid. "Why do I have to work in the restaurant?"
I now realize it was one of my best schools. It gave me rich stories & experiences.
I apply its lessons every day in Design, Engineering, HR, Finance and the like.
The basics are the basics. We just have to translate them.
Jordan Cohen's piece does a fine job doing so.
Best,
Pascal
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