The World's Worst Industry?
Earlier this month, my friend & co-conspirator, Al Norval, posted a fine blog entitled "Lean and the Airline Industry -- Help Please!"
A while back, a major business magazine asked readers to share their "Worst Airline Experience Ever".
There was, needless to say, an 'embarrassment of riches'.
(The only comparable question I can think of is "Who is the most horrible person in Hollywood?")
As ever, in you're so inclined, please feel free to share your own horror stories with us.
Finally, attached for your amusement, is a crispy airline piece from Reflections of a Business Nomad.
Happy, ahem, travels
PDF attachment is Here
Best,
Pascal
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