By Pascal Dennis
Charity is a fundamental virtue.
We have to help those entangled in the 'web of circumstance'.
There, but for the grace of God, go I.
More and more, I like to give of myself, my time and effort.
It's concrete, and NGOs & non-profits are in dire need of Lean support.
Are they not swimming in waste?
Over-processing, defects & delay are perhaps the most obvious.
For example, I've donated annually to a well-known children's charity.
Yet they continually send me, at high cost, the same bulk mail, even after I wrote and asked them not to.
Over-processing and defect waste, no?
I'm passionate about helping people with disabilities, and have offered to help half a dozen agencies involved in such work.
Only one has bothered to respond and the message was, 'Thanks, but no thanks.'
Are NGO's and Non-Profits not interested in running better?
Sadly, the message seems to be: "Just send us your money. We'll figure out how to spend it."
Sorry, you'll figure out how to waste it...
(Am I becoming cynical?)
Like any organization, NGO's and Non-Profits have a purpose, customers and processes.
Why shouldn't they be as effective as Apple, Amazon, Toyota, GE or any great organization?
Best,
Pascal
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