Last time I shared the above question which a revered sensei posed long ago.
Thanks to Daniel Breston for asking, “So how have you answered the question?”
Here’s what I have learned.
To motivate people to pull together for a long time toward a shared Noble goal, and thereby achieve the extraordinary things:
- Define a worthy Noble goal – and continually communicate it so people can relax about Purpose and work on the task at hand.
- Define the ‘banks of the river’ (aka the ‘design space’, how we’ll play the game) and let the team figure out how to get to the sea.
- Check in frequently and eliminate hassles for the team.
- Do not launch any top-down ‘Initiatives’ – they are almost always worse than bad.
- Define personal standards of behavior and try to live up to them
I hasten to add that, as a lazy tricky dysfunctional mortal being, I am not up to them. But I try anyhow.
- See the humor in almost all things. Don’t take yourself too seriously. Manage with a ‘light touch’
- Give people the benefit of the doubt. We’re all imperfect but most of us try to do the right thing
Remember Puck in ‘A Midsummer Night’s Dream’: “Lord, what fools these mortals be!”
People deserve a second chance.
- Take a personal interest in each individual’s growth
- Reflect regularly and frankly. Be honest with yourself and each team member.