By Pascal Dennis
More companies die from over-eating than from starvation – Dave Packard
Last time we began to tackle the terrible “Just one more…” compulsion of so many organizations.
The consequences are serious: Obese, lumbering strategies with no hope of success. Alienated team members. Organizations approaching diabetic coma.
In our strategy deployment work, Job One is slimming things down. When we begin a gig, it’s not unusual to the Critical Few to comprise a few hundred activities!
(I often joke about the ‘Critical Few Hundred’.)
Whereby this compulsion?
Last time I mentioned the buffering effect. “I don’t know what the heck’s going on, so I’m hedging my bets by pressing all the buttons!”
A second cause is the following unfortunate mental model of many leaders:
“If I jam the pipeline full of stuff, more will come out the other end! Things will flow!”
Of course, this contravenes the laws of production physics. In fact, the pipeline turns to cement. Nothing flows.
At which point, unsophisticated leaders resort to exhortation or even more brutal methods.
This is akin to asking your team members to jump out the window, and then, after they crash to the ground, exhorting them to ‘Next time, flap your arms faster!’
In strategy, as in so many things, less is more.
Figure out, with your team, where the shoe pinches. Focus there – one or two activities to start. (Yes, you read that right.)
Don’t overload your team. Leave plenty of ‘white space’ for the inevitable hassles and SNAFUs.
Of course, this approach takes courage and humility.
The former was the topic of last month’s Lean Pathways Drawing Contest. The latter is in the pipeline.
In summary, let’s make like Oprah, and put our strategy on a diet.
Best,
Pascal
Showing posts with label David Packard. Show all posts
Showing posts with label David Packard. Show all posts
Thursday, March 27, 2014
Monday, March 24, 2014
Strategy Deployment & Dieting, Part 1
By Pascal Dennis
More companies die from over-eating than from starvation – Dave Packard
The great Dave knew a thing or two about management, no?
And yet in our strategy deployment work, Job One remains slimming things down.
“Just one more…” seems to be the compulsion of countless organizations.
Result?
Obese, lumbering strategies with no hope of success. Organizations approaching diabetic coma.
Alienated team members. “One more thing? Sure, just add it to the pile!”
All the while thinking, “Our leaders are bozos. We’re doomed...”
Or more commonly, “Your pretend to give us a reasonable strategy, and we’ll pretend to do it.”
How can smart people behave so foolishly?
Many, many reasons.
As Dinah Washington memorably sang, “If you ask me, I could write a book…” (Hell, maybe I will.)
In part, it’s a buffering effect. “We don’t really know what’s happening, so we’ll keep pressing buttons. Something is bound to work!”
The countermeasure to this one?
Get off your duff and out to the Gemba.
Go with purpose, gained by sorting out the hot spots. Talk to your people about them.
Thereby, begin to put your strategy on a diet.
More to come.
Best,
Pascal
More companies die from over-eating than from starvation – Dave Packard
The great Dave knew a thing or two about management, no?
And yet in our strategy deployment work, Job One remains slimming things down.
“Just one more…” seems to be the compulsion of countless organizations.
Result?
Obese, lumbering strategies with no hope of success. Organizations approaching diabetic coma.
Alienated team members. “One more thing? Sure, just add it to the pile!”
All the while thinking, “Our leaders are bozos. We’re doomed...”
Or more commonly, “Your pretend to give us a reasonable strategy, and we’ll pretend to do it.”
How can smart people behave so foolishly?
Many, many reasons.
As Dinah Washington memorably sang, “If you ask me, I could write a book…” (Hell, maybe I will.)
In part, it’s a buffering effect. “We don’t really know what’s happening, so we’ll keep pressing buttons. Something is bound to work!”
The countermeasure to this one?
Get off your duff and out to the Gemba.
Go with purpose, gained by sorting out the hot spots. Talk to your people about them.
Thereby, begin to put your strategy on a diet.
More to come.
Best,
Pascal
Labels:
David Packard,
Dieting,
gemba,
Strategy Deployment
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