The past several blogs we've looked at how to improve the Jury Selection process:
1. Jury Panel Selection --> 2. Jury Selection --> 3. Court Case
What can muck up the process?
Last blog we inferred an important root cause: poor visual management.
Today we'll look to Little's Law for more insight.
Little's Law, as our regular readers will know, is a cornerstone of Production Physics:
Lead Time = Loading/Capacity
To reduce Lead Time we'd need to either:
- Increase capacity, or
- Reduce loading
How might we increase capacity?
Here are some ideas:
- Run court rooms over two shifts - day & night,
- Reduce delay, defect & over-processing waste by level-loading the Jury Selection process
- Enablers: visual management: Target vs. Actual -- Jury panel members, Jury members, cases, courtrooms & other relevant value stream data
How might we reduce case loadingon the court system?
- More cases heard by a judge (sans jury), as in some European jurisdictions
One final suggestion, from my friend & colleague, Al Norval, who has been a juror a number of times:
Move to a professional jury system.
- Quicker & better decisions
- Many jurors lack the experience & knowledge to understand much testimony
- Paid jurors would likely be older, wiser and more motivated to effect justice
- Reduces burden on citizens who are unable to serve because of family or work commitments
Let me conclude as I began in part 1 of this series:
I believe the problems are in the system, and not the people, who I found to be courteous & capable.
How to preserve the integrity of our humane & splendid 19th century system -- while satisfying the needs of a 21st century society?
I believe the principles of the Toyota Production System can help.