I used to think the so-called ‘Seven QC Tools’ were second nature to everybody.
Now I realize that our younger friends & colleagues may not have been as fortunate as we (somewhat) wily veterans.
When I graduated engineering school in the 1980's (prehistoric times) Ed Deming, Joe Juran, Philip Crosby and other great quality senseis were everywhere.
I inhaled their books & videos, which emphasized a way of thinking, supported by core tools:
- Run charts,
- Pareto diagrams,
- Checksheets,
- Histograms,
- Scatter diagrams,
- Process flow charts, and
- Control charts.
Seems every generation needs to learn the fundamentals for itself.
In that spirit, in blogs to come I'll describe these core tools & how they can help.
In the interim, I highly recommend The Memory Jogger II, by my friend & colleague, Michael Brassard.
Best regards,
Pascal
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